What are those robot automated voice machines called?


ones big companies use when call them. like, bill pay, press 1, recent transactions, press 2 etc...

couple of years ago saw app review on youtube , app can skip automated machines , straight agent, know machines call? call automated voice machines? tried googleing , nothing came up, there specific name it?

the ones big companies use when call them. like, bill pay, press 1, recent transactions, press 2 etc... couple of years ago saw app review on youtube , app can skip automated machines , straight agent, know machines call? just...


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