Advice about catalogue delivery please !?


placed order few days ago christmas present catalogue. ii promised package delivered sertain date , , when checked items tracking, date of delivery had been changed within last hour ( on promised delivery date stated ''latest delivery'' !) found shocking phoned catalogue demanding explanation, told me werent fault. woman had called me day ago , told me here delivery date ! surely cant right ? has had similar problems? did ? surely should compensate inconvenience in way?!

i placed order few days ago christmas present catalogue. ii promised package delivered sertain date , , when checked items tracking, date of delivery had been changed within last hour ( on promised delivery date stated ''latest delivery'' !)...


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